If you’re trying to log into Tekion and not sure where to start, you’re in the right place. Tekion is a cloud-based automotive platform that helps dealerships and partners manage operations like sales, service, finance, and customer relationships.
Many users struggle to find the correct login page or face trouble signing in for the first time. This guide explains exactly how to log into Tekion, reset your password, and fix common login issues.
What Is Tekion?
Tekion is a technology company that provides the Automotive Retail Cloud (ARC) platform — a modern, all-in-one dealer management system (DMS). It connects different parts of a dealership, such as sales, service, CRM, and accounting, into a single digital platform.
Tekion’s system is used by both dealership employees and automotive partners, which means each user must log in through the correct Tekion portal to access their dashboard.
How to Log Into Tekion
Logging into Tekion is simple once you know the right link. Follow these steps to sign in to your account:
- Open your web browser and go to apc.tekioncloud.com/user/login.
- Enter your email address and password in the provided fields.
- Click Login.
- If two-factor authentication (2FA) is enabled, check your phone or email for a verification code.
- Enter the code to complete your login and access your Tekion dashboard.
If you’re an employee, dealer, or partner, make sure you use your company-provided Tekion credentials.
How to Reset Your Tekion Password
If you’ve forgotten your Tekion password or can’t access your account, resetting it is easy:
- Go to login.tekion.com.
- Click Forgot Password? under the password field.
- Enter your registered email address.
- Open your email inbox and find the message from Tekion.
- Click the link provided to create a new password.
Once your password is updated, go back to the login page and sign in with your new credentials.
Common Tekion Login Problems and Fixes
Even with the proper credentials, login errors can happen. Here’s how to fix the most common Tekion login problems:
- Incorrect Username or Password
Make sure you’re entering the correct email and password. If you’ve forgotten them, follow the password reset steps above. - Tekion Website or Portal Not Loading
Check your internet connection. Try loading the page in a different browser or Incognito Mode. If the site still won’t open, wait a few minutes and try again — it may be temporary server maintenance. - Two-Factor Authentication (2FA) Code Not Working.
If your code doesn’t arrive, check your spam folder or ensure your Tekion Authenticator App and phone number are active. If 2FA repeatedly fails, contact Tekion support for help. - Access Denied or Account Inactive
This error usually means your account isn’t linked correctly. Contact your dealer admin or the Tekion support team to reactivate or verify your access permissions. - Network or Firewall Block
Some office or dealership networks block external domains. If you can’t load Tekion on Wi-Fi but it works on mobile data, ask your IT administrator or internet provider to whitelist Tekion’s login domain.
How to Contact Tekion Support
If you still can’t log in after trying these steps, reach out to Tekion Support for assistance.
- Go to https://support.tekion.com.
- Click Submit a Request.
- Fill in your email, account type (dealer, employee, or admin), and describe your issue clearly.
- Attach a screenshot if possible to help them identify the problem faster.
Tekion’s support team will review your request and help restore access to your account.
Conclusion
Logging into Tekion is straightforward when you know the correct process. Visit Tekion login page, enter your credentials, verify your 2FA, and you’ll be ready to manage your dealership tasks efficiently.
If you ever face login errors, resetting your password or contacting Tekion support will usually solve the problem quickly. Always keep your credentials secure and ensure your browser and network are up to date for smooth access.